Opening my own brokerage: E and O, the trust account, and what my old broker quietly handled

Rachel Goldstein· Real estate agent (11 years) starting my own brokerage· Registered, Real Estate·

Eleven years producing under someone else's license, broker license in hand since last year, entity filed six weeks ago. What I did not appreciate until I started building the thing is how much of the job my old brokerage absorbed without ever mentioning it.

The list I am working through right now:

  • errors and omissions coverage, which I am getting quotes on and which is not the number I had in my head
  • a separate trust account set up the way my state commission wants it, reconciled monthly, never mixed with operating money
  • file retention and who reviews contracts now that the answer is me
  • association and MLS dues that used to appear as a deduction on my commission statement and now appear as a bill

I had the sign, the name and the logo done before I had any of that, which tells you something about how I prioritize. The Brand phase is the fun one.

The open question is the shape of it. Solo shop where I just keep my whole commission, or recruit three agents on a split and become someone who does file review on Sundays. I can argue both for about an hour before I go in circles.

For anyone who has hung their own shingle: what surprised you in month one, and did recruiting agents actually pay?

4 replies

Tasha Morgan·

Not a brokerage, but the trust account line is the one I have been circling for months on the property management side, because the money I would be holding is owner money and guest deposits and it is very much not mine.

What I keep hearing from people who have done it is that the reconciliation discipline is the whole job. One account, one ledger per owner or per file, reconciled on a fixed day every month whether or not you feel like it. The stories I hear about people getting in trouble are almost never theft, they are someone paying a vendor out of the wrong account in a busy week.

Rachel Goldstein·

That matches what my state's rules read like, and the thing that made it real for me was learning that the broker is personally responsible for the account even if a bookkeeper touches it. It is my license on that reconciliation, not theirs.

I am doing the same day every month, the second Tuesday, and I have blocked it like a listing appointment. Tasha, in my state a property manager collecting rent for an owner for a fee generally needs to be licensed under a broker, so check yours before you take that first owner on.

Cheryl Dunn·

I do books for two small brokerages, so with the caveat that your commission rules and mine are not the same state, here is what bites people.

The trust account is not a business account with a nickname. Different signature card, different ledger, and it never pays your rent, not once, not for a day, not even if you put it back on Friday. That is the thing that ends licenses.

Second, if you recruit agents, decide now whether they are independent contractors under your state's rules and get the agreement in writing before the first closing, not after. Retroactive paperwork is the most expensive kind.

Rachel Goldstein·

Noted on the signature card, which I would have absolutely gotten wrong because my banker offered to set both accounts up at once and I nearly said yes to whatever was faster.

On recruiting, I priced it out this week and a 70/30 split on three agents who each do eight deals a year does not cover what I would spend on E and O, supervision time and their MLS access unless they are genuinely productive. So I think year one is solo, and I revisit when I have a systems person who is not me.

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